Description:
Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health benefits companies. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals.

Today, Humana is a leader in consumer engagement. Throughout its diversified customer portfolio, the company provides guidance that can both help lower costs and lead to a better health plan experience.

Sales / Specialty Executive 2+
*********************************************************************

*********************************************************************
Domain
Sales & Account Management

Understands how to qualify, prioritize, and concentrate selling efforts on new business opportunities by focusing on customer needs, values and expectations. And/or understands how to identify and leverage business development opportunities to deliver an enhanced customer experience through innovative sales techniques. Embodies the brand promise through value-added and consultative account relations activities, resulting in enhanced account persistency.

Business Development

Develops,facilitates, and/or secures new business opportunities, and maintains existing client relationships, to effectively grow the business's programs, products and services; identifies, qualifies and closes profitable new relationships within the industry community; is able to create/develop/manage new business through partner/affiliate channels.

Consultation

Understands the businesses, industry, and industry trends and uses that knowledge to recommend effective solutions. Leads and/or supports collaborative business partnerships, elicits client understanding and insight to advise and make recommendations. Clarifies scope of work commitments and deliverables, and defines measurable success criteria to monitor progress toward goals.

Customer Value Chain, Competitive Intelligence and the Humana Business Model

Understanding of the competitive environment, including Humana's marketplace, industry, competition and regulatory environment, as well as understanding of how the components of Humana's business model (i.e. strategy, finances, operations) interrelate to make Humana competitive in the marketplace. Understanding of Humana's business processes, systems, tools, regulations and structure and how they interrelate to provide products and services that create value for Humana customers, consumers and key stakeholders. Understanding of how the value we create for our customers, consumers and key stakeholders aligns with Humana's vision, business, culture, value proposition, brand promise and strategic imperatives.

*********************************************************************
Enabling
Builds Trust

Walks the talk; makes choices that are consistent with Humana's ethical principles; is emotionally intelligent; manages self and relationships effectively, through self-awareness, self-management, awareness of others and skill in dealing with others.

Implementation / Execution

Effectively leverages available resources (financial, people, time) to accomplish objectives and maximize return on investment. Makes appropriate decisions in the face of ambiguity. Anticipates and resolves barriers and constraints. Organizes and manages multiple priorities and/or projects using appropriate methodologies and tools.

Innovates

Introduces or develops new ideas and processes which improve performance or productivity.

Problem Solving

Proactively identifies, evaluates, and solves problems with rigorous logic and a systematic approach; looks beyond the obvious to see root cause issues and creative solutions.