Description:
BILLING DEPARTMENT REPRESENTATIVE
Crowe Horwath LLP
New York, NY

Why Crowe?
Crowe Horwath LLP is one of the Top 10 public accounting and consulting firms in the United States. With more than 20 offices and more than 2,500 personnel, Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as a leading independent member of Crowe Horwath International.

At Crowe, we strongly endorse an open door policy. Our executives are approachable and accessible across the entire organization. Our team-based culture encourages executives to be in touch with our professionals and active on client projects. The executives of our company lead by example, maintain a strong two-way channel of communication with their teams. We strive to create an environment that is relaxed, fun, dynamic and fulfilling. Our team-based culture has not only resulted in successful projects, but in long lasting friendships as well. Overall, our people find their career choices to be highly rewarding and fulfilling.

Want In? Visit Crowecareers.com and find out what it's like to work with people who love what they do!

SUMMARY
Responsible for delivery of all time and billing services to internal client service staff. These services include, but are not limited to, distribution of pre-bills and invoices; maintenance of client billing files; and assisting end users when needed to ensure daily time is entered in Crowe’s DTE application.

Develops and maintains positive working relationship with internal customers and may assist external clients in regards to Accounts Receivable issues.

Work management is under the direction of senior level personnel.

May lead in the development of entry level billing department staff and provide orientation application training to new internal client service staff.

Can be called upon to assist in the testing of potential new system applications prior to release and be asked to provide evaluation feedback.

The person in this position is required to work independently without direct supervision on site.

RESPONSIBILITIES
Elite Information Time and Billing System

Preparation of Client Billing
Responsible for seeing that pre-bills are set up to run every Friday evening and distributed each Monday morning

Responsible for generation and distribution of specified billing reports to internal client service staff

Responsible for accurately revising bills to reflect the text and changes the responsible biller instructed to use

Responsible for seeing that invoice totals and adjustments match those determined by the responsible billers

Mail final invoices

Prepare "on demand" pre-bills and billings

Investigate and report on questions brought to the billing department by internal personnel (billing department should not discuss billings with clients or supply clients with T&E detail unless specifically advised to do so by the responsible biller)

Client/Engagement Set Up and Maintenance
Maintain clients/engagements on system when changes are necessary and maintain file of change orders and change authorizations

Daily Time Entry
Assist in entering time for individuals traveling without access to a modem or traveling overseas

May assist in providing hands-on training and training materials for new staff upon arrival to the office

QUALIFICATIONS
Must have a high school diploma

3-5 years prior office experience - exposure to A/P and A/R a plus

Demonstrates proficiency in Microsoft Office Products (emphasis on Word and Excel)

Excellent typing skills

Use of 10 key calculator

Understanding of general accounting terms and prior experience working in an accounting environment is a plus

Excellent communication and grammar skills

Customer Service Oriented

Excellent organizational skills

Problem solving and analysis

General computer aptitude with prior working knowledge of automated systems

Self-motivated

Attention to detail

Multi task oriented

Must be able to work independently without direct supervision on site

EOE
M/F/D/V