Description:
Basic Function
This engineer's main objective is to successfully identify and complete quality improvement projects that support strategic objectives and have a strong impact upon Kohler Company Sanitary platform business results.

Under the general direction of Manager Quality Engineering, this engineer will function primarily as a technical project leader, advisor, and/or owner for projects focused on quality improvements within the Sanitary platform.

Specific Responsibilities
Drive and facilitate all aspects of quality and manufacturing system improvement activities.
Analyze product field failure products and data for root cause identification and elimination.
Coordinate product containment activities, warranty data and product failure, establish investigation and analysis methods, and implement corrective actions.
As needed, identify, lead, coach, facilitate, and/or participate in quality improvement projects to support strategic objectives. This includes project planning, day-to-day project management, data analysis, and reporting.
Support Engineering in the New Product Development (NPD) process. This includes correctly identifying Key Characteristics, assessing and developing and documenting appropriate controls , assessing manufacturability and process effectiveness.

Relationships and Contacts
Supervisory Relationships:
Reports to the Manager, Quality Engineering, PA.
Mentors, coaches, and/or advises less experienced Quality/ Manufacturing Engineers and Technicians.
Operates independently with minimal guidance from managers and/or senior staff.

Organizational Relationships:
Frequent contact with K&B Americas Vitreous and Toilet Seat Plants, Manufacturing Engineering, and Design Engineering regarding capability and manufacturability of designs, capability of processes, and selection of improvement projects.
Frequent contact with Customers, Customer Service, and Customer Support Engineers regarding customer satisfaction feedback and improvement.
Frequent contact with B-Team and other Senior Management regarding quality improvement strategy, product and product enhancements, selection/progress of improvement projects, and other improvement activities.


External Relationships:
Frequent contact with customers, distributors, contractors, and end consumers regarding product performance.
Occasional investigative visits to distributors, job, and homeowner sites.
Occasional contact with suppliers to assess and improve process capability and controls.

Skill Level