Company: Perot Systems
Location: San Jose, CA
Employment Type: Full Time
Wage: hourly
Description:
Dell Perot Systems is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a Clinical Application Specialist to join our team in San Jose, CA.
Job Responsibilities:
This individual will participate as a team member in supporting the various aspects of healthcare Clinical workflow processes such as OE, Lab, Radiology, OR, ER and query report writing as well as ancillary departmental systems. Key responsibilities include the following:
Provide MS4 application and technical support for multiple sites.
Responsible for the execution of projects and enhancements within clinical environment to support the business needs of the departments.
Provide application support and maintenance for the Clinical applications.
Provide level 2 support in response to user problems and questions regarding functionality, operations, input/output, reporting and general operating procedures.
Perform modifications and/or enhancements to systems including changes to profiles, master files, reports, screens, systems design, conversion requirements and documentation requirements.
Provide/recommend innovative ideas, processes and/or procedures for enhancements, additions, modifications to improve the existing systems.
Perform specific work relevant to the service delivery area that meets/exceeds key performance criteria, SLAs and customer expectations.
Prepare status reports for assigned projects.
Perform troubleshooting and analysis.
Analyze business and regulatory requirements and applies these requirements to systems programming.
Create/modify queries and reports.
Ability to work on a variable, rotating on-call duty.
Required Skills:
3+ years of clinical application experience in the acute heathcare environment
Must have implementation, conversion, testing and support experience
Strong analytical and communication skills
Excellent customer service skills
Knowledge of clinical and ancillary departmental systems, query report writing and integration and system implementation skills
Background in Surgery, ED, OE, and/or other hospital ancillary departments
Must be able to work on site at the hospital location
Desired Skills:
Experience with Quadramed a plus
Knowledge of acute care department service operations, ADT and Orders processes is highly desired
Clinical background in Nursing, Laboratory, Respiratory, Radiology, Medical Records and other ancillary depts a plus
Integration and analysis experience
Minimum Educational Requirements:
A degree in Healthcare Administration preferred
More about Dell Perot Systems
Dell Perot Systems is a unit of Dell Services, a new business organization formed by the acquisition of Perot Systems by Dell. Dell Services will develop and deliver a best-in-class suite of end-to-end IT services and business solutions that reduce IT complexity and lower costs for customers. The acquisition extends Dell Services into hosting, consulting, applications and business-process outsourcing, and expands Dell’s existing managed and modular services. Dell Services’ customers span global corporations, government agencies, healthcare and educational institutions, and small and medium enterprises.
Dell Services will be one of the world’s largest technology services organizations with more than 41,000 experienced and skilled technology and business services professionals and revenue of approximately $8 billion from enhanced services. Dell Services’ values are centered on acting with integrity at all times, exhibiting a passion for serving our customers and displaying a strong work ethic while working effectively as a team. Our employees are committed to winning and to our company’s success.
Dell Services is committed to Equal Employment Opportunity. It is the policy of Dell Services to encourage and support equal employment opportunity for all associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.
Job Code: 24703
Category: Information Systems
Post Date: Saturday, March 20, 2010 at 8:08 AM
Company: Perot Systems
Contact Name: Recruiter
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