Account Representative/Client Services Posted Date: April 10, 2018

Job Description

A well established, dynamic manufacturing company is offering an amazing opportunity for an Account Representative/Client Services Specialist to join their team! Up to $40K/Year plus medical, dental, 401K, and other perks! Located in Cranbury, NJ, the job is a short drive from Trenton and surrounding areas.

As an Account Representative/Client Service Specialist, you will be responsible for servicing the needs of customers and will have direct contact with all levels within the organization, especially the sales team.

Your daily responsibilities will include:

-Assisting customers with order logistics, such as delivery dates, shipping logistics, expediting orders, initiating tracers, claims and P.O.Ds, in a friendly, timely and accurate manner.

-Providing basic technical and product information to customers, as well as price and availability.

-Receiving and processing all orders; contacting customers whenever clarification is needed.

-Cross referencing competitive part numbers and descriptions.

-Performing initial and secondary contract review on orders entered.

-Support of sales team, process sample, literature, and technical service requests and provide critical information in a timely manner.

-Coordinate and process customer complaints and returned material authorization requests.

-Provide management with information necessary to review, revise, and implement required procedures.

The company is looking for candidates who have a strong background in customer service, with exceptional data entry and computer skills. Problem solving skills are a big plus, with the ability to gather and analyze information skillfully both as an individual and as a member of a group.

Apply for this opportunity today! We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.