Customer Service Associate Posted Date: July 28, 2017

Job Description

Adecco is currently assisting a local client in their search to fill a Customer Service Associate job in Salinas. This is a temporary opportunity. As a Customer Service Associate you will be responsible for executing the company’s service promise and demonstrate, by action, the company values. Apply Now if you meet the qualifications listed below!

• Assists customers in the selection of product by effectively communicating product and service offerings over the phone or in person
• Uses the SAP system to provide information on pricing, availability and alternate product selection to complete customer transactions
• Asks for the sale and goes after additional sales
• Utilizes effective probing and listening skills to generate lead opportunities.
• Recognizes and responds to cross-sell opportunities and is able to successfully convert inquiries into orders.
• Resolves customer problems promptly and accurately in a manner that will retain and promote customer loyalty

• Sourcing or Sales as necessary
• Assists customers with loading product into customer vehicle
• Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems

Typical Education/ Skills:
• High School diploma or equivalent
• 1-2 Years customer service and sales experience
• Able and willing to work in a warehouse environment on a consistent basis during initial training period or as needed based on business need
• Effective communicator, comfortable interacting with customers and internal partners in a professional manner in person and via the phone.
• Must be computer literate and able to learn required software programs including SAP
• Must be able to learn and pass competency assessments specific to industry regulatory requirements
• Able to operate powered industrial equipment as needed.
• Professional in appearance, attitude and action
• Must pass a pre-employment drug screen

Click on Apply Now to be considered for this Customer Service Associate job in Salinas or you can visit our website to search for other opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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